Accreditations and Warranty

Care is a core value of our company ethos; we’re committed to delivering service and quality that exceeds current legislation and regulatory requirements and strive to provide our clients with an exceptional experience throughout. We are members of the Structural Timber Association and have been awarded ‘STA Assure Gold’ status at our first audit in 2022 – the highest level of achievement. The STA’s mission is to enhance quality and drive product innovation through technical guidance and research, underpinned by a members’ quality standard assessment – the STA Assure Membership and Quality Standards Scheme.

For years now, we have been working on streamlining our management and quality systems and are delighted to announce that alongside STA Gold Assure we have also secured our SIP Mark and CATG ISO9001 accreditations in 2022.

You can get a copy of our certificates for any of these accreditations, and results from a third-party UKAS accredited SIPs testing laboratory, by visiting our Downloads webpage.

STA Assure Gold
Structural Timber Association
Site Safe
SIP Mark
CATG

Structural Warranty

As part of our membership of the Structural Timber Association (STA), Ecologic SIPs are fully accepted by Building Control authorities, and we are recognised by all major warranty providers. The STA represents over 750 businesses that operate across the timber construction industry including suppliers, manufacturers, erectors and designers.

Their latest quality initiative – the STA Assure Membership and Quality Standards Scheme, is designed to benefit both clients and members by offering reassurances by promoting the differing accreditations and quality standards held by individual STA member companies. This Scheme has received formal recognition from the industry’s leading structural warranty and building control bodies – ICW, NHBS, LABC Warranty, Premier Guarantee, Protek Warranty, Build-Zone Warranty, Self-Build Zone Warranty and ABC+ Warranty.

Our STA Assure Audit Results

Our auditors scored us a thumping 93% compliance level overall from the assessment, which involved a deep dive analysis across the entire business, reviewing; our management systems and procedures, our SIPs workshop and quality control systems, how we control documented information, how we manage our physical resources, our design and engineering on our SIPs structures, our control measures and how we record non-conformance, our purchasing of materials, how we measure team output (KPI’s), and importantly how we analyse and strive for a LEAN culture of continuous improvement. We’re extremely grateful to everyone who played their part in helping us prepare for the audit and are so pleased with some of the assessor’s feedback.

‘It was also very rewarding to see all team members using the same system in understanding detail and direction’

‘The administration team displays a high level of IT knowledge

‘Incredible training and development of staff of which wellbeing is also a key factor’

‘STA standards have been developed and both the structural engineer and the erectors have been encouraged to join the STA, in fact, the erection company shows 100% compliance in completing the SIPs installation workbooks and tests completed’

‘Finally, as the name suggests Ecologic really does display a strong environmental approach’

STA Auditor quote, 2022

Manufacturers Warranty

Our commitment to sourcing sustainable, robust, and reliable materials means that our high-quality SIP panels are built to last. Specialist knowledge and genuine dedication to transparency and minimal environmental impact run throughout the ethos of our in-house team of expert professionals. Whether we craft bespoke SIPs or supply and install SIPs structures, you’ll be in safe hands.

We’re confident in our products, so we offer a 12-month manufacturer’s warranty on our SIPs. In the unlikely event that any of our goods prove defective through faulty materials or workmanship, we will replace or repair them as required with no questions asked.

Please note, some aspects are beyond our control, in which case our no-questions warranty would not apply for obvious reasons. In general, these are things like inadequate storage facilities on-site, natural disasters such as flooding or the quality of pre-and post-site-works carried out by other trade professionals. For the finer details of our manufacturer’s warranty please read our terms and conditions.

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